Privacy Policy

Last updated: 31 March 2026 | Effective: 31 March 2026

This Privacy Policy describes how Buddies Out of School Care Ltd, The Old School Building, Grove Road, Mollington, Cheshire CH1 6LG, United Kingdom (email: info@buddiesdaycare.com, phone: 07976 455562) collects, uses and discloses your information when you use our website at https://www.buddiesdaycare.com (the "Service"). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.

We may modify this Privacy Policy at any time without prior notice and will post the revised version on the Service. The revised Policy will be effective 180 days from when it is posted, and your continued access or use of the Service after that time will constitute acceptance of the revised Privacy Policy. We recommend that you review this page periodically.

Information we collect

We will collect and process the following personal information about you: name, email and mobile number.

How we use your information

We will use the information that we collect about you for the following purposes: marketing and promotional communications, creating and managing user accounts, testimonials, customer feedback collection, enforcing our terms and conditions, providing support, administration, and managing customer orders.

If we want to use your information for any other purpose, we will ask for your consent and will only use your information upon receiving that consent, and then only for the purpose(s) for which you grant consent, unless we are required to do otherwise by law.

Retention of your information

We will retain your personal information for 90 days to 2 years after you terminate your account, or for as long as we need it to fulfil the purposes described in this Privacy Policy. We may need to retain certain information for longer periods for record-keeping or reporting in accordance with applicable law, or for other legitimate reasons such as enforcement of legal rights or fraud prevention. Residual anonymous and aggregate information, neither of which identifies you directly or indirectly, may be stored indefinitely.

Your rights

Depending on applicable law, you may have the right to access, rectify or erase your personal data, receive a copy of your personal data, restrict or object to the active processing of your data, ask us to port your personal information to another entity, withdraw any consent you provided for us to process your data, or lodge a complaint with a statutory authority. To exercise these rights, you can write to us at info@buddiesdaycare.com. We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the required personal information, or if you withdraw consent, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about how we use tracking technologies and your choices in relation to them, please refer to our Cookie Policy.

Security

The security of your information is important to us and we use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information. However, given the inherent risks, we cannot guarantee absolute security and consequently cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.

Grievance / Data Protection Officer

If you have any queries or concerns about how your information is processed, you may email our Grievance Officer at info@buddiesdaycare.com (Buddies Out of School Care Ltd, The Old School Building, Grove Road, Mollington). We will address your concerns in accordance with applicable law.